Heidi-168cm Full Silicone Sex Doll(Real Lady)

• Doll Brand: Real Lady Doll
• Head Material: Silicone
• Body Material:Silicone
• Functions: oral / anal / breast / vagina sex

We want you to proceed with your purchases with complete confidence, knowing that your personal and financial information is handled with the highest level of confidentiality and protected by the most advanced information technology. All transactions are processed through secure payment systems that utilize encrypted code protocols (SSL) to ensure the utmost security.

When making credit card payments, your transactions are always processed through platforms authorized by leading credit card companies, never directly by our website. This ensures that your data is transmitted directly to the bank via a secure, encrypted connection.

Payment Methods – We accept the following payment options:

• Credit Card – You can pay for your purchases using Visa, MasterCard, American Express, Apple Pay, Google Pay, Shopify Payment, or Union Pay.
• PayPal – If you have a PayPal account, simply select this payment method during checkout. You will be redirected to the secure PayPal platform to complete your payment safely.

Cuddlelovedoll is an authorized distributor of top-tier adult doll brands, including WM, AiMi Doll, Irontechdoll, RealLady, and SY Doll — a reflection of our outstanding sales performance and commitment to customer satisfaction since 2021.
As a trusted manufacturer and distributor, we provide certified, premium-quality products to customers around the globe.We have curated a premium collection of sex dolls through authorized partnerships with top brands. Our strict quality
assurance process ensures that onty flawless products reach our customers.
To optimize delivery efficiency, we maintain localized warehouses in various countries, enabling faster shipping and superior service for customers in different regions.

• We're the most established and trusted retailer in the sex doll industry.
• Quality Assurance and Authentic Products
• Fast, Free & Discreet Shipping Free express shipping USA Wide for ALL orders over $499.
• Flexible Payment Methods

If you have any question , email us anytime.We're here and happy to help you!

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details. You can use this tracking number to monitor the progress of your delivery.
Customs and Duties：
The price displayed on our website already includes all applicable taxes, including customs duties. This means that the amount you see during checkout is the final amount you’ll pay, with no hidden fees or unexpected charges upon delivery. You can rest assured that there will be no additional customs duties, as these are already included in the listed price.
We partner with trusted courier services (such as DHL, FedEx, and UPS) to provide the best possible shopping experience for our customers. All tracked orders are shipped in plain, discreet packaging, delivered directly to your door or a local collection point for your convenience.
Your privacy is our top priority. With our discreet packaging, you can shop confidently, knowing your purchase will arrive securely and privately.

At Cuddlelovedoll, we are dedicated to crafting high-quality, customized dolls designed to meet your unique preferences. Due to the personalized nature of our products and our commitment to strict hygiene standards, we have established clear policies regarding cancellations, returns, and refunds. Please review the following information carefully to ensure a seamless experience.

Cancellation Policy

Once your order is placed, please review all details thoroughly, as production typically begins within 8 hours. Since each doll is custom-made to your specifications, we cannot accept cancellations or changes once production has started. It is essential to confirm all details before finalizing your order.

If you need to modify your order, contact us immediately before production begins. Some changes may be accommodated free of charge, but once production is underway, modifications cannot be guaranteed.

Return and Refund Policy

We understand that circumstances may change after a purchase. However, please note that we are not legally obligated to accept returns if you simply change your mind.

In exceptional cases, we may accept returns of unopened, unused, and undamaged dolls within 7 days of delivery. After this period, a 15%-20% restocking fee may apply.

To qualify for a refund, the doll must meet one of the following conditions:

• Faulty or unsafe
• Does not match the sample
• Does not as described

If the doll is damaged or deemed unsafe while in your possession, a repair charge may apply. If the doll is unrepairable, no refund will be issued.

Approved refunds will be processed to the original payment method.

Inspect Your Doll Upon Receipt

Please inspect your doll thoroughly upon delivery. If the product is damaged due to improper handling, you will not be eligible for a return or exchange.

If you encounter any issues or are dissatisfied, contact us within 24 hours with detailed information, including images or videos of the problem.

Warranty

We offer reshipment, remakes, or partial refunds in the following situations:

• Incorrect Dolls: If your doll significantly differs from the factory pictures or website description, provide an unboxing video showing the entire doll, head, shipping label, and packaging. We will investigate and arrange a replacement.
• Damaged Dolls: If your doll arrives severely damaged, file a claim with the shipping carrier immediately. Depending on the extent of the damage, we will arrange a replacement or provide repair kits for minor issues.

Important Notes

• Do not return the package directly: Due to hygiene concerns, we do not accept returns of adult products. If you have a valid reason for a return, ensure the product is in new condition. .
• Return inspection: Our team will inspect returned items. If policy violations are found, a refund may not be issued, and serious cases may be reported to credit agencies.
• Shipping address: The address on the packaging is not applicable for returning custom orders or in-stock items. Contact us for return instructions.

Final Note

It is crucial to double-check all details of your order before confirming. Once production begins, changes or cancellations are not possible. We are committed to delivering a high-quality product and exceptional service.

If you have any questions or concerns, please reach out to our customer service team.